Refund and Returns Policy – Fasttopis

At Fasttopis, we strive to provide our customers with top-quality products and excellent service. However, we understand that there may be times when you need to return an item. Please read our refund and returns policy carefully to ensure you are fully informed about your rights and obligations.

Returns

If you are not completely satisfied with your purchase, you may return the item within 30 days of receiving it. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. To initiate a return, please contact our customer service team at [email protected] or call us at (530) 295-8026 with your order number and reason for the return.

Once your return request is approved, we will provide you with the necessary instructions on how to return your product. Please note that customers are responsible for the cost of return shipping unless the item is defective or we made an error in your order.

Refunds

Upon receiving your returned item and after inspection, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and credited to your original method of payment within 7-10 business days. Please note that shipping costs are non-refundable.

Exchanges

If you wish to exchange an item for a different size, color, or model, please follow the same process as above. We will process the exchange once we receive the original item in unused and original condition. Availability of replacement items may vary, and if an exchange is not possible, we will issue a refund instead.

Non-Returnable Items

Certain items may not be eligible for return, including but not limited to:

• Sale or clearance items
• Gift cards
• Custom or personalized products

Contact Us

If you have any questions about our refund and returns policy, please don’t hesitate to contact us at:

Fasttopis
5580 Crossbill Ln, El Dorado, California (CA)
Phone: (530) 295-8026
Email: [email protected]

We are here to assist you and ensure your satisfaction.